Terms and Conditions – KIKI Mart

Effective Date: 9th June 2025 Welcome to KIKI Mart! These Terms and Conditions ("Terms") govern your use of the KIKI Mart mobile application and services ("Services") operated by KIKI Mart Ltd. ("we", "us", "our"). By accessing or using our app, you agree to be bound by these Terms. If you do not agree, please do not use the app.

1. Eligibility

To use KIKI Mart, you must be at least 13 years old and capable of forming a binding contract. If you are under 18, you must use the app under the supervision of a parent or legal guardian.

2. Account Registration

You may need to register for an account to place orders. You agree to:

  • • Provide accurate and complete information
  • • Keep your account credentials secure
  • • Be responsible for all activity under your account

We reserve the right to suspend or delete your account if any information is inaccurate or misleading.

3. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:

  • • Use the app for any fraudulent or harmful purpose
  • • Violate any applicable laws or regulations
  • • Attempt to interfere with the security or integrity of the app

4. Orders and Payments

  • • All prices are displayed in [currency] and include applicable taxes unless stated otherwise.
  • • Orders are subject to availability and confirmation.
  • • Payment must be completed via the app using our supported methods.
  • • We reserve the right to cancel or refuse any order at our discretion.

5. Delivery

We will make reasonable efforts to ensure timely delivery. However, delays may occur due to circumstances beyond our control (e.g., weather, traffic, availability).

6. Returns and Refunds

Our Return & Refund Policy is available within the app or on our website. Eligible items may be returned within a specific timeframe. Refunds will be issued according to our policy.

7. Intellectual Property

All content on the KIKI Mart app, including logos, designs, text, images, and software, is the property of KIKI Mart or its licensors. You may not copy, modify, distribute, or use any content without our prior written permission.

8. User-Generated Content

You may be allowed to post reviews or feedback. You agree that:

  • • Your content is accurate and not misleading
  • • You grant us a royalty-free license to use your content
  • • We can remove any content at our discretion

9. Privacy

Your use of the app is also governed by our Privacy Policy, which describes how we collect and use your personal information.

10. Limitation of Liability

To the fullest extent permitted by law, KIKI Mart is not liable for:

  • • Indirect, incidental, or consequential damages
  • • Loss of profits or data
  • • Delays, interruptions, or failure in delivery

Our total liability to you for any claim shall not exceed the total amount paid by you through the app in the past 6 months.

11. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for violation of these Terms or any applicable law.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of major changes through the app or via email. Continued use of the app after changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of [Your Country/Region]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Contact Us

For any questions or concerns regarding these Terms, contact:

KIKI Mart Support